Please follow the instructions on this page to activate or deactivate a fixed-node license for the GWB or ChemPlugin, whether your computer is connected to the internet or offline.
Trouble? Please check the list of resolutions to common issues, available on a separate page.
Setting up a network floating license? Please open instead our floating license installation guide and troubleshooting page.
Once you've installed the software, you need to activate your license. Please follow these steps:
Upgrading or renewing your subscription? Be sure to activate on the same machine running the previous license. If the previous license is installed on a different computer, you need to deactivate from the old computer and activate on the new machine, either before or after applying the upgrade.
You can activate more than one license at a time. If you are running GWB Standard and wish to activate a trial license for GWB Professional, for example, there is no need to deactivate the original license.
To move a license to a different computer, you need to deactivate it first:
The status changes to “not activated”
Uninstalling the software does not deactivate your license. If the software has been uninstalled, you need to reinstall in order to deactivate.
Fixed-node licenses can be moved up to twelve times per year to cover maintenance needs before requiring a reset from GWB support.
If your computer is not connected to the internet, you need to generate and send a special file to GWB support in order to activate or deactivate your license.
If you follow the instructions on this page and encounter issues activating or deactivating your license, please consult our troubleshooting guide.