Frequently asked questions

Find on this page answers to common queries about The Geochemist's Workbench®.


Overview

When was The Geochemist's Workbench® first released?

The Geochemist's Workbench® was introduced in 1991 and since then has set the standard in geochemical modeling. More than 3300 licensed copies have been installed in 66 countries around the world.

Who is Aqueous Solutions?

The GWB software was developed originally by the students, staff, and faculty of the Hydrogeology Program at the University of Illinois. The development team moved to the University of Illinois Research Park and works under the name Aqueous Solutions LLC. The team is supported solely by end-user license fees.

What's new in GWB11?

GWB11 unleashes reactive transport! Set any number of boundary fluids, injected fluids, and reaction intervals; turn injecting and producing wells on and off, and vary pumping rates with time; and set up recirculation wells. Chain together kinetic reactions, put multiple special plots on a single page, and choose the USGS or APHA electrical conductivity model. Plus, a sleeker GUI and much more. A must-have for every lab!

How do the Professional, Standard, and Essentials versions differ?

Our handy charts show the programs and features in each version. The GWB overview page outlines the features of each version, and the GWB Professional, Standard, and Essentials pages provide details.


Ordering

How soon after I place an order will I receive the software?

You will be up running within minutes. After you check out of our online store, you'll receive an email containing a link for downloading the GWB installer, as well as an activation code. Install the software, enter the activation code, and you will be ready to go.

Should I wait for the next release?

Even we don't know exactly when a new releases will be ready, but you can order with confidence. If you've purchased a license to the GWB within 60 days of a new release, contact us for a free upgrade.

Can I try the software before I buy?

Yes. Please submit a request for a demo copy.

How can I get a formal quote for purchasing a license, upgrade, or training?

Please submit an online request or contact sales@gwb.com.

Am I eligible for an academic discount?

Please see the academic page for qualifications.

Am I eligible to apply for the free GWB Student Edition?

You may apply to download the free GWB Student Edition if you are currently registered as a full-time degree-seeking undergraduate or graduate student at an accredited university offering degrees in geoscience. Please visit the student.GWB.com site for details.

Can I use the GWB in the university class I'm teaching?

You can purchase a 10 seat annual classroom license or a 20 seat class semester license for only $200. See the academic page for details of classroom licenses.

How can I get a multi-license discount?

Simply add copies to your shopping cart to receive the discount. Contact sales@gwb.com to request a discount on additional purchases made shortly after your original purchase.

Can I upgrade my copy of the GWB to the Standard or Professional version?

Yes, you can upgrade to a higher version level simply for the difference in cost. Contact sales@gwb.com for an upgrade code.

Can I upgrade my copy of the GWB Student Edition to a paid version of the GWB?

Yes, please contact sales@gwb.com for a quote or an academic discount code.

If I already have a copy of the GWB, must I pay full price for GWB11?

No, you can upgrade to GWB11 for a fraction of the cost of a new license.

What information do I need to upgrade my copy of the GWB?

You need only the serial number of your most recent copy. If you can't locate your serial number, please contact us with the approximate date of purchase and we'll look it up.

Can I upgrade a very old version of the GWB?

If you have a license to GWB8 or earlier, you can still receive a discount on a license for GWB11. Contact sales@gwb.com for more information.

Do I use a dongle to activate the latest version of the GWB?

Starting with GWB9, we use activation codes (“electronic dongles”) to manage GWB licenses. It is a simple matter to deactivate a copy of the GWB on one computer and then activate it on another.

Can I order GWB from a reseller in my country?

We work with a number of independent resellers who deliver value added services to our customers. Please browse our reseller listing or contact sales@gwb.com to find a reseller in your area.


Software

What programs are included in each version of GWB?

Here's a handy chart that shows the programs included in each version, and what each program does.

What sources of thermodynamic data are available?

The default thermo dataset, thermo.tdat, compiled by Lawrence Livermore National Laboratories, as well as a number of other datasets are installed with the software. You can download any or all of the datasets from the thermo data page. You query the users' group about thermo datasets via the GWB forum.

I overwrote a thermo dataset. How can I restore it?

You can download any of the datasets installed as part of the GWB from the thermo data page. You can as well find links to other sources of thermodynamic data there.

How does the GWB calculate activity coefficients?

By default GWB uses the "B-dot" model, an extended form of the Debye-Huckel equation, to calculate species activity coefficients. Where the ionic strength is high, you can calculate activity using the "Pitzer equations."

How does the GWB model sorption?

GWB can account for sorption onto surfaces using: the Kd approach; Freundlich or Langmuir isotherms; ion exchange; or the double layer model of surface complexation, with or without electrostatic effects.

Can I model more than one sorbing surface?

You can combine as many sorption datasets as you like, and you are free to mix, for example, Kd sorption with surface complexation reactions.

Can I mix water samples in GWB?

You can mix fluids easily using programs React or GSS. In this way, you can calculate pH buffering, the dilution of contaminants, the precipitation of minerals, or the energy available to microbial communties along geochemical gradients.

Can I construct models accounting for reaction kinetics?

You can include in any reaction or reactive transport model the kinetics of (1) mineral dissolution and precipitation, (2) formation and dissociation of complex species, (3) sorption and desorption, (4) redox transformation, including the effects of enzymes and catalysts, (5) microbial metabolism and growth, and (6) gas transfer.

Over what range of temperature can I apply the GWB?

The GWB programs operate within the temperature range of the thermo dataset currently loaded. The default thermodynamic dataset thermo.tdat contains log K entries compiled along the steam saturation curve from 0°C to 300°C.

Do I need to account for confining pressure that deviates from steam saturation?

You can use a thermo dataset compiled at the pressure of interest, but hydrothermal chemists not uncommonly assume the effects of confining pressure are small compared to the uncertainty in determining log Ks and activity coefficients. Note, however, that gas partial pressures are almost invariably significant. You account for the partial pressure of a coexisting gas by setting its fugacity.

Can I import flow fields generated by other flow models into X2t?

X2t can import a two-dimensional flow field from a space-delimited or tab-delimited table. The table should consist of cell-to-cell discharges. X2t can also import flow fields generated wth the popular Modflow code.

Can I model reactive transport in radial or spherical coordinates?

X1t models reactive transport in a single rectilinear, radial, or spherical dimension, and X2t traces simulations in two-dimensional rectilinear and axisymmetric coordinates. The GWB does not currently include a three-dimensional simulator.

Why do the charge imbalances I calculate with GWB11 differ by a factor of two from the imbalances I figured with GWB8?

GWB8 calculated charge imbalance according to Zhu, C. and Anderson, G. (2002), Environmental Applications of Geochemical Modeling, Cambridge University Press, 284 p.
{charge balance = 100 * [(sum cations - sum anions) / (sum cations + sum anions)]}GWB9 and later releases, at the request of users, use the calculation presented by Weight, W.D. (2008), Hydrology Field Manual, McGraw Hill, 751 p.
{charge balance = 100 * [((sum cations - sum anions) / (sum cations + sum anions)) / 2]}


Support

Which version of the GWB best suits my needs, Professional, Standard, or Essentials?

You'll find lots of useful information on the overview page and comparison charts, and the pages for the GWB Professional, Standard, and Essentials versions. You can also contact our sales staff at sales@gwb.com or by calling 217-531-1206 during normal business hours.

On what versions of Windows does the GWB run?

Here's a chart. GWB11 is the preferred release for Windows 10, Windows 8.1 & 8, and Windows 7, but GWB10 works on those OSs, as well. GWB 9 runs under only Windows 8.1 & 8, and Windows 7. GWB releases 8 and earlier are outdated, do not run on supported versions of Windows, and should be retired.

I'm having trouble installing and running my copy of GWB. Whom can I contact for help?

For installation issues contact support@gwb.com.

Can I run the GWB on a Mac?

Many of our users have found success running GWB on a Mac using a dual boot configuration or Windows emulator.

How do I install and activate the GWB software?

The sales staff will provide you with a download link and an activation code when you license or demo the software. To get started, click the link and follow the installation prompts. After you’ve installed the software, go to the Windows Start menu and click on The Geochemist’s Workbench to launch the GWB dashboard. Move to the Support tab and click Activate GWB. In the space provided, enter your activation code and click Activate.

How do I move the GWB software to another computer?

First, return to the GWB activation utility on the computer which has the GWB activated. To do so, open the GWB dashboard and move to the Support tab then click Activate GWB. Next, select your activation code and click Deactivate. Finally, follow the steps to install and activate the software on a different machine. You will be able to move each license a limited number of times per year.

How can I receive help setting up or trouble-shooting my models?

Please post queries to our online forum.

What versions of GWB are currently supported?

Aqueous Solutions currently supports GWB releases 11, 10, and 9. Releases 8 and earlier are outdated and no longer suppported.

I upgraded my Windows OS. Why does the GWB no longer work?

Releases prior to GWB10 do not run on Windows 10. Releases prior to GWB9 are no longer supported. Here's a chart.

Can I use the GWB without an internet connection?

Yes, the GWB can be run without an internet connection. Before you can use the software for the first time on any computer, however, you will need to activate your license. If you do not have an internet connection, the activation will fail and you will be given several options. Select the “Activate by file” option, then click OK to generate an XML request file. Send the file to support@gwb.com and we will send you an XML response file. Return to the GWB activation utility, click New, then browse to find the XML response file and click Activate.

Why do I receive the error “This activation code is already activated on as many computers as allowed”?

Each license of the GWB is limited to use on one machine at a time and must be deactivated before being activated on a new machine. If you no longer have access to the old computer, have reformatted your computer, have upgraded your OS, or your hard drive has crashed, please contact support@gwb.com.com for assistance.

Whom can I contact for help with payments and billing?

Please contact accounts@gwb.com.


Documentation, training, and consulting

I just want to make a diagram. Can you show me how?

The tutorials page contains concise step-by-step instructions for making a variety of diagrams, tracing reaction paths, running reactive transport models, and much more. The diagrams page holds a gallery of diagrams produced using the GWB. Click on the icon below a diagram to launch the corresponding GWB app, pre-configured to compute that diagram. There's a movies page, as well.

Where can I find fully-worked examples of GWB runs?

Open pdf copies of the User's Guides from the Support tab of the GWB dashboard, the Help tab of any GWB app, or from the documentation page. Consult the Geochemical and Biogeochemical Reaction Modeling text for many more examples. And check out the GWB Online Academy, a self-guided course in geochemical and reactive transport modeling.

How can I get hardcopies of the User's Guides?

You can order convenient hardcopy documentation sets from sales@gwb.com. Or download pdf copies of the guides and cover art, and let your favorite copy shop print and bind the manuals for you.

I'd like to get up and running quickly. Can I arrange one-on-one training?

Consider traveling to our headquarters for Quick Start training. One to four people receive one day of introductory training for a fixed price. Visit our training page for details, or contact sales@gwb.com.

Where can I learn about the theory and practice of reaction modeling?

The textbook Geochemical and Biogeochemical Reaction Modeling, written by the principal author of GWB and published by Cambridge University Press, is available in hardback, paperback, and Kindle editions from Cambridge or amazon.com.

Do you offer short courses or workshops?

Yes, we present workshops offering hands-on training around the world. Our offerings include Problem Solving with The Geochemist's Workbench® and Reactive Transport Modeling in Geochemical Systems. See our workshops page for details, or contact sales@gwb.com to check on planned offerings or suggest a location.

Do you offer on-site training?

We can save your organization time and money with on-site training courses. Contact sales@gwb.com to request more information.

What about online training?

The GWB Online Academy offers self-paced online training in Geochemical Reaction Modeling and Reactive Transport Modeling. Arrive as a beginner, leave an expert!

I'm in a hurry. Can I pay a someone to set up my input files?

You can get expert help from the makers of The Geochemist's Workbench®. Contact sales@gwb.com for information about purchasing consulting services.


Employment

Is Aqueous Solutions hiring?

Aqueous Solutions is always interested in seeing the resumes of extremely talented application programmers and geochemical modelers.